Payment and delivery
We accept the following forms of payment:
- Major Credit cards
- Bank transfer
When you register details with us, make an order or access account details, we use a secure server. Any data you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted.
Verified by Visa and MasterCard Secure - Fraud Protection
To give you even more confidence in shopping online with www.cherubix.com, in addition to our secure website we have implement the Verified by Visa and Mastercard® SecureCode™ anti fraud protections schemes.
If you wish to make a payment by bank transfer, please select this option at check out.
The price for each product is shown on www.cherubix.com. Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.
All prices shown are excluding postage and packaging. The total price including posting and packaging will be shown at checkout. You will be notified of the delivery costs automatically before you submit your payment details, based on the delivery address you specify.
Colours and / or patterns that are represented on this website have been provided to give you a visual representation of colour options / design available. Despite every effort to accurately represent the color of each product and/or its design, actual colours/designs may vary, but we will do our best to send you the closest to the desired colour/design. By confirming your order you will receive one of the models shown on the picture based on the stock. Thank you for your understanding.
We will ship your order as soon as possible after receipt of payment, please allow up to 28 days for delivery. In some cases the Goods may not be in stock and you will be notified as soon as possible of the expected delivery dates with an option to cancel the order or wait for a delivery date to be given.
We welcome international customers. If you do not see a delivery option available for your country then please contact us and we will do our best to assist you where we can.
Delivery of small items is by Royal Mail First Class/Airmail where appropriate. Larger items are delivered by courier. If you are unavailable when the courier attempts to deliver your goods, a second attempt will be made (usually the following day), they may leave you a card with details on how to rearrange delivery.
Delivery of furniture
Furniture is delivered direct from manufacturer and will be despatched 4-6 weeks from date of order (subject to availability), they will contact you direct to arrange a convenient time. Fees to be applied for assembly and delivery or delivery only may vary between manufacturers. Please see individual Goods on our website for further details or contact us at firstname.lastname@example.org for more information. Furniture cannot be returned for a refund once delivered to your address.